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Warranty Table of Contents
It is important to remember that a “Warranty against Defects” is provided in addition to consumer guarantees and does not limit or replace them.
As of January 1st 2012, manufacturers/suppliers that choose to provide a “Warranty against Defects” to consumers must provide a document evidencing that the warranty complies with specific Australian Consumer Law requirements. The ACL is administered and enforced jointly by the ACCC, State and Territory consumer protection agencies) and where relevant, ASIC (the ACL Regulators).
We are aware of the reforms and have amended our “Warranty against Defects” statement as a result of changes to the Competition & Consumer Act (CCA). In particular, most changes result from the Australian Consumer Law (ACL) sections of the CCA.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Software Duplication Services Pty Ltd (ABN 47 060 250 179) (“SDS”) provides the following warranty in relation to its goods (“Product”). The benefits of this warranty are in addition to any rights and remedies imposed by Australian State & Federal legislation that cannot be excluded. Nothing in this warranty is to be interpreted as excluding, restricting or modifying any State or Federal legislation applicable to the supply of goods and services which cannot be excluded, restricted or modified.
SDS warrants that, subject to the exclusions and limitations below, the Product will be free from defects in materials and workmanship for the period specified on the product packaging and/or the website from date of purchase.
If a defect appears in the Product before the end of the warranty period and SDS finds the Product to be defective in materials and workmanship, SDS will at its own discretion repair or replace the Product free of charge.
If goods presented for repair are capable of retaining user-generated data, repair of these goods may result in loss of the data.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. This warranty is valid for the original purchase only and is not transferrable to a subsequent customer if the Product is sold by the original customer during the warranty period.
The term of your warranty period shall commence from the purchase date appearing on your purchase receipt from an authorised distributor, reseller or retailer and extends only for the time set forth in the Product documentation. This information can be obtained from the packaging and/or the SDS website.
No product may be returned to SDS without first contacting us for a RMA (Returned Merchandise Authorisation) number. If it is determined that a Product may be defective, you will be given an authorisation number and instructions for Product return. An unauthorised return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorised returns are to be shipped prepaid and insured to our Head Office in qualified packaging.
SDS will not accept goods for repair unless we have provided the consumer with a Notice to Customer Relating to Repair of Goods that complies with regulations. As the notice relates to the repair of Goods that store user-generated data, the repairer’s Notice states that the repair of Goods may result in loss of data. Since it is also our practice to supply refurbished Goods as an alternative to repairing a consumer’s defective Goods, our notice specifies that the Goods presented for repair may be replaced by refurbished Goods of the same type rather than being repaired. The Repairer’s Notice will be issued at the same time that we issue an RMA number. This statement is also available on the Verbatim Australia website.
The warranty will not apply where:
The warranty does not extend to:
Verbatim makes no express warranties or representations other than set out in this warranty. The replacement of the Product or part of the Product is the absolute limit of Verbatim’s liability under this express warranty.
Goods or Product presented for repair may be replaced with refurbished goods or Product of the same type rather than being repaired. Refurbished parts may be used to repair the goods or Product.
If the goods or Product presented for repair are capable of retaining user-generated data, repair of the goods or Product may result in a loss of data.
“User-Generated data” includes but is not limited to:
Software Duplication Services Pty Ltd
PO Box 203 Pascoe Vale Sth, Victoria 3044
Australia
Tel: +61 0 408 586 405
Tel: +61 3 383 1655
Email: sales@softdup.com.au
Website: www.softdup.com.au
Bravo 4100-Series are easily the fastest desktop disc printers and publishers in the world today. At just six (6) seconds to print each disc with 100% coverage in near-perfect quality, you’ll be stunned at how fast your jobs will now get completed.
In fact, Bravo 4100-Series is up to 20 times faster than competitors for similar print quality*, making them the fastest desktop disc printers and publishers in the world.
Disc picking and transport robotics have both been optimized for speed, too. A rock-solid and reliable new belt drive system is utilized to deliver 300% faster robotics than previous models. The belt drive system also gives you smoother and quieter operation.
Separate Ink Cartridges for Lower Cost-Per-Disc
Bravo 4100-Series is Primera’s first disc printer to offer separate ink cartridges for Cyan, Magenta, Yellow and Black (CMYK). This lets you replace only the color(s) that need replenishing; saving you money on every disc you print. This is especially true if you use more of one color on your discs than another.
Professional-Quality Printing
The built-in, high-resolution inkjet printing is powered by Lexmark®, a world leader in printing technology. With up to 4800 dpi quality, it has the highest printing resolution available from any manufacturer of disc printers and publishers.
Combine this ultra high resolution printing with Primera’s TuffCoat with WaterShield™ CDs and DVDs and you’ll get the most professional looking discs. TuffCoat with WaterShield discs are highly water, scratch, and smudge resistant. They also have a gorgeous, high-gloss finish unlike anything you’ve probably ever seen before. Virtually all other brands of inkjet-printable optical media are also supported.
Getting the Discs Out
In applications such as medical imaging and audio/video-on-demand it is imperative that discs are dispensed out the front of the unit. On Bravo 4100-Series, it’s an automatic, built-in feature. On some competitive units you have to manually open a door or a drawer every time – a huge inconvenience if you’re doing it all day long.
The Most Illuminating Feature
The built-in blue LED lighting not only helps you see what’s going on inside, but pulses when supplies are getting low and blinks on/off if an error condition is reported. You’ll always know the status of your jobs whether you’re sitting next to the unit or standing on the other side of the room.
Powerful Software that’s Easy to Use
Using the Bravo 4100-Series is as easy as printing to any office printer. Primera’s PTPublisher™ Software has won critical acclaim for its simple, wizard-style interface. Training new operators takes just minutes instead of hours.
Simply choose the type of job you want to perform (data, video, audio, etc.), match with a print file, and press “GO.” It’s that easy!
Built-in disc design software called SureThing™ Primera Edition (Windows) or DiscCover™ (Mac) lets you place photos, backgrounds, text and graphics anywhere on the disc, including as far into the middle of the disc as you wish – a major limitation with other brands of disc publishers.
Built-In Apps
Extra built-in software applications include:
PTRip™: robotically “RIPs” your personal music CDs and loads them into Apple® iTunes® for iPhone®, iPod® and iPod Touch® or Microsoft® Media Player.
PTBackUp™: automatic, scheduled back-ups of your files to CDs, DVDs or Blu-ray Discs.
PTProtect™: prevents unauthorized duplication of your valuable DVD video files. Three free protections are included.
Integration Made Easy
Sometimes integration is required for applications like PACS/DICOM medical imaging systems, law enforcement and surveillance video, back up and archival, audio and video on-demand and more. Primera makes integration easy with a simple yet comprehensive Software Developer’s Kit (SDK) for both Windows and Mac. The SDK is free to qualified developers.
Simply the Best
With their incredibly fast output, superior print quality, valuable extra software, separate ink cartridges for affordable per-disc costs, Windows® and Mac® compatibility, top-notch reliability and more, you won’t find a better mid-sized disc printer or publisher. You can feel confident buying a Primera product, too. Over the last ten years we’ve built more disc publishers than all of our competitors combined. Read what others have to say about Primera and our products at www.primera.com/comments.
* Print speed only.